Help centre

Frequently asked questions

How do I place an order?+

Create an account, add funds, open New Order, choose a service, enter your link and quantity, then submit.

How are orders processed?+

Orders are handled manually by the PKC CAG team. Progress and status updates appear in My Orders.

How does Refer & Earn work?+

Share your referral code or link. You receive 2% when that person’s first successful deposit is above ₹1,000.

When can I withdraw referral earnings?+

You can request a UPI withdrawal when your available referral balance reaches ₹150. Every request requires admin approval.

Can I cancel or refund an order?+

Contact support with your order number. Eligibility depends on the service status and work already completed.

How do coupons work?+

Enter a valid coupon while adding funds. The applicable bonus is credited after payment verification.

How do ebook downloads work?+

After purchasing an ebook with your wallet balance, use its Download button. Download links are private and temporary.

How do I order local SEO, website SEO or website design?+

Open SEO & Website Design, choose a service and send your business details. Our team will review your request and confirm the scope and price before work begins.